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Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.
RETURN POLICY
ALL RETURNS WILL REQUIRE A RMA NUMBER given by our office and return it to us within a period of 30 days. Since we deal with several sources, we will need to send you proper instructions on how and where to return the item(s). Buyer pays return shipping. When returning an item, please make sure to use all the original packaging wherein the shipment has come to you, with all accessories and owners manual. There is a 20% restocking fee on non-damaged items that are returned in exception for hand made jewelry items which cannot be returned or refunded.If a shipment is refused at the door or cannot be delivered for whatever reason we will deduct these fees from the refund which will be added to the normal restocking fee.
Also, please note that we will not accept returns for non-damaged Cell Phones and Cell Phone Accessories. For damaged cell phones, we must receive a request for a RMA within 7 days from the date of delivery otherwise the RMA will be declined.
Finally, please note that all Nintendo and PS3 consoles are not eligible for returns. All sales on these items are final. |
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